INTERNATIONAL ISO/IEC STANDARD 25059 First edition 2023-06 Software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Quality model for Al systems Reference number IEC IS0/IEC 25059:2023(E) ISO @IS0/IEC2023 IS0/IEC 25059:2023(E) COPYRIGHT PROTECTED DOCUMENT @IS0/IEC2023 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may the internet or an intranet, withoutpriorwrittenpermission.Permission can be requested from eitherIso at the addressbelow orIso's memberbody inthe country oftherequester ISO copyright office CP 401 · Ch. de Blandonnet 8 CH-1214Vernier,Geneva Phone: +41 22 749 01 11 Email: copyright@iso.org Website: www.iso.org PublishedinSwitzerland i @ IS0/IEC 2023 - All rights reserved IS0/IEC 25059:2023(E) Contents Page Foreword .iv Introduction. .V 1 Scope. 1 2 Normative references ..1 3 Terms and definitions 1 3.1 General. 3.2 Product quality 2 3.3 Qualityinuse 3 4 Abbreviated terms .3 5 Product quality model 3 5.1 General. 3 5.2 User controllability 4 5.3 Functional adaptability 4 5.4 Functional correctness 4 5.5 Robustness .4 5.6 Transparency .5 5.7 Intervenability 5 6 Quality in use model .6 6.1 General 6 6.2 Societal and ethical risk mitigation .6 6.3 Transparency 7 Annex A (informative) SQuaRE .8 Annex B (informative) How a risk-based approach relates to a quality-based approach and quality models. 10 Annex C (informative) Performance .13 Bibliography 14 IS0/IEC2023-Allrightsreserved iii