ICS03.080.01 CCSA16 2203 四平市地方标准 DB2203/T9—2024 政务服务首问责任制工作规范 Specificationforfirst-inquiringresponsibilitysystemof administrativeservice 2024-02-05发布 2024-03-05实施 四平市市场监督管理局  发布 DB2203/T9—2024 I目次 前言..................................................................................II 1范围................................................................................1 2规范性引用文件......................................................................1 3术语和定义..........................................................................1 4基本要求............................................................................1 机构要求........................................................................1 人员要求........................................................................1 5现场咨询............................................................................2 咨询............................................................................2 受理............................................................................2 6电话咨询............................................................................2 7监督评价与改进......................................................................2 监督............................................................................2 评价............................................................................3 改进............................................................................3 参考文献...............................................................................4